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MADE & HOSTED
IN GERMANY

On-Premise: Installation Requirements and Usage

Basis for using Stackfield (ports, browsers, and apps):
General (system) requirements

For questions and support please contact our support team via onpremise [@] stackfield.com. If you would like to make a phone appointment, feel free to send us your phone number and a suggested appointment time, or just give us a call.

(System) requirements

Before the installation appointment with our IT, some technical requirements must be met, i.e. the infrastructure must be provided by your organization.

    System requirements:
  • Server: Windows Server 2012 (or newer)*
  • Required database: MS-SQL Server (from version 2012, newer versions or Express version possible)
  • Installed software: .Net 4.8 and IIS version 7 or higher, the web server should be accessible via https (i.e. there must be a valid certificate for the domain name. In connection with self-signed certificates, the use of the desktop apps is not possible without further adjustments to the Windows environment); MS-SQL Management Studio for administration of the MS-SQL server
  • Mail dispatch: access to an SMTP server
  • Telephony: Linux server*, required software Janus and Coturn
  • Storage space: depending on demand (at least 20GB and installation of the components)
  • A connection to the Internet is not necessary. Users only need access to their network (the design depends on their settings). The login is performed via the released domain. If required, the standard ports can be used alternatively.

Once the necessary infrastructure is in place, you / your IT can schedule an installation appointment with us and we will send you an installation package for the Stackfield software.


*Note:

Server -> No special requirements for capacity or computing power: The equipment must be selected depending on how many users are actively working on the platform at the same time / intensity of use:

e. g. approx. 50/100 users: For 100 users, a server with 4 CPU cores and 8-16 GB RAM is usually sufficient. The storage space depends only on the number and size of the files.

e. g. approx. 500 users: One Windows Server 2012 (or newer) each with at least 4 cores for the database and the webserver, whereby the database server should have at least 16 GB RAM and the web server at least 8 GB RAM. The storage should be chosen as large as possible and depending on your requirements.


What needs to be considered when using the on-premise version?

Due to the hosting on own servers, a separate URL must be stored in the connection settings for on-premise use on Stackfield.

Desktop App

To store the URL in the desktop app, click on "Help" at the very top left of the menu bar and select the option "Connection Settings".

Connection Settings Stackfield
Open Stackfield's Connection Settings

Now, click on the option "I am using Stackfield as part of the infrastructure of my company (on-premise)" and insert the URL of the server. Click on "Save" to confirm your entry.

On-Premise URL
Store your URL

Note: You can also install the desktop app centrally as an installer variant via a software distribution. Please contact our support and we will send you the necessary information.

Mobile App

To store the URL in the mobile app, switch to the More tab at the bottom right and select the option "Connection Settings".

Connection Settings Stackfield
Open Stackfield's Connection Settings

Now, click on the option "I am using Stackfield as part of the infrastructure of my company (on-premise)" and insert the URL of the server. Click on "Save" to confirm your entry.

On-Premise URL
Store your URL

Browser

If Stackfield is to be accessed via the browser, it is sufficient to enter your own URL in the search bar, i.e. www.stackfield.com is replaced by your domain. Further browser settings are not necessary.

Entering your own domain in the search bar
Accessing your own on-premise version via the browser
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